Contact Us


We’re here to help.

We’re happy to help you learn more about PRESTO or answer any questions you may have. Just give us a call or come and see us.

Questions about your PRESTO card?

  • Call us: 1-877-378-6123 (within Canada/U.S.) or 905-397-2034 (from outside Canada/U.S.).
    • Monday to Friday, 6 a.m. to 10 p.m.
    • Weekends/holidays, 9 a.m. to 9 p.m.
  • In person: Speak to a customer service agent or ambassador at any participating stations – during station hours.

Questions about your transit service?

Get Your Card Here


image of a presto card

Students and Seniors using PRESTO

How to use PRESTO

Join the PRESTO Panel

How PRESTO works

PRESTO on TTC Buses

Where to use PRESTO

Where to use PRESTO on the TTC

Where to use PRESTO

TTC Fares

How PRESTO works

Where to use PRESTO on other transit agencies

Where to use PRESTO

PRESTO Devices and How to Use Them

How to use PRESTO

Using your Metropass/ Ticket/ Token or Cash

How to use PRESTO

Dealing with expired registration

How PRESTO works

Transactions take up to 24 Hours

How PRESTO works

Share your PRESTO card

How PRESTO works

Replace your card. Protect your balance.

How PRESTO works

Is PRESTO Right For You?

How PRESTO works

Create a My PRESTO Account

How PRESTO works

Load Your Card

How to use PRESTO

Pay with PRESTO

How to use PRESTO

Get a PRESTO card

How PRESTO works

How PRESTO works

How PRESTO works

Gateway Newstands

How PRESTO works